Dr. Linda Thomas-Hemak, CEO of The Wright Center for Community Health and President of The Wright Center for Graduate Medical Education, moderates a remote panel discussion that also includes:

• Martin Ciccocioppo, Director of the Pennsylvania eHealth Partnership Program in the Pennsylvania Department of Human Services
• Marty Lupinetti, President and CEO of HealthShare Exchange, a health data hub with more than 10 million patients throughout the Greater Philadelphia and Delaware Valley regions, including southeastern Pennsylvania and southern New Jersey
• Kim Chaundry,  Operations Director for the Keystone Health Information Exchange, which serves more than 5.8 million patients in Pennsylvania and New Jersey.

“The ability to safely exchange and access your health information between your doctor, pharmacies, hospitals and other healthcare providers in real time is extremely important, especially during a pandemic,” explained Dr. Thomas-Hemak. “It allows your primary care doctor to know, for example, that you tested positive for COVID-19, enabling your physician’s office to proactively reach out and provide appropriate care. 

“Interoperability also offers you easy access to your own health information, which is critical now that we have COVID vaccinations available,” Dr. Thomas-Hemak added. “It has the power to track vaccine administration, the type of vaccine administered, side effects, and to generate second-dose scheduling efforts. Without interoperability, patient care and safety are at risk, costs are higher and the transition to value-based care is jeopardized.”

A graduate of McCann School of Business and Technology, Kiefer joined The Wright Center in 2012 as an administrative assistant and worked her way up to the role of certified medical assistant II. She most recently served as Co-Manager of Medical Assistants, responsible for monitoring patient care quality and coordination as well as daily oversight of all medical assistants on staff. In addition to her leadership responsibilities at Hawley as Practice Manager, Kiefer will also serve as a medical assistant there.

“Throughout her career at The Wright Center, Lida has demonstrated her dedication to our mission of improving the health and welfare of our community. This promotion is a great fit for her proven skills and experience,” said Kathleen Barry, Deputy Chief Operating Officer. Kiefer resides in Honesdale.

The ADIO oversees academic and organizational compliance with accrediting bodies and partnering institutions of higher learning, and also monitors the quality and safety of clinical learning venues where Wright Center residents and fellows rotate through. As the largest Teaching Health Center Graduate Medical Education Consortium in the country, The Wright Center trains doctors to provide care to the nation’s most vulnerable patients in high-performing, certified Patient-Centered Medical Homes, Federally Qualified Health Centers, and community-based hospitals. Residents and fellows train at Wright Center clinics and hospital systems throughout Northeast Pennsylvania as well as locations in four states across two coasts, including Tucson, Arizona (El Rio Community Health Center); New Richmond, Ohio (HealthSource of Ohio); Auburn, Washington (HealthPoint); and Washington, D.C. (Unity Health Care).

Ostroski joined The Wright Center in June as the Director of Graduate Medical Education Workforce Operations, promoting innovative learning opportunities and best practices in education, and will continue to maintain that role in addition to her new responsibilities.

“Michelle’s commitment to empowering our residents and fellows with the best educational experience possible makes her a great fit for this role,” said Dr. Jumee Barooah, Designated Institutional Official for The Wright Center.

“My goal is to foster a collaborative learning environment that optimizes the training physician learners receive at The Wright Center and each of our partnering sites,” Ostroski said. “Ensuring these community-minded doctors emerge as competent and compassionate primary care providers goes to the heart of The Wright Center’s mission.” Ostroski earned her master’s degree in social work with specialization in behavioral health from Marywood University, and her bachelor’s in secondary education and English at Temple University. She is pursuing her doctorate in education and leadership in healthcare from Nebraska Methodist College and resides in Forty Fort.

“Teaching made me a better doctor, because when you see that enthusiasm for learning, it makes you want to learn more, too,” Dr. Rao shared. “Even now, whenever I get asked to do consultations for my former student fellows, they always send me a note of appreciation. They’re great doctors, but when they come to me for a second opinion, it’s a validating confidence boost. It inspires me and feels good to continue to help them.”

Dr. Rao graduated from Mysore Medical College in India and completed his internal medicine residency at Cook County Hospital in Chicago. He then completed his cardiology fellowship training at the Cleveland Clinic in Ohio and notably went on to earn board certifications in nuclear cardiology, echocardiography and clinical hypertension. A fellow of the American College of Cardiology, Dr. Rao has served the greater Scranton community since 1979, most recently serving as Director of Non-Invasive Cardiology for the Geisinger Heart and Vascular Center at Geisinger Community Medical Center.

Throughout his career, Dr. Rao held numerous leadership roles, including Chief of Cardiology at the former Community Medical Center in Scranton, where he also was a well respected president of the medical staff; valued chairman of the Mortality and Morbidity Committee; a vested board member of the Quality Committee; and a 10-year passionate member of both the Board of Directors and the Medical Executive Committee.

He has been integral to medical education in the area, starting in 1980 when he was a preceptor for internal medicine residents and students enrolled in the Scranton Temple Residency Program, which later became The Wright Center for Graduate Medical Education. He passionately supported the development of The Wright Center for Graduate Medical Education’s Cardiology Fellowship and made numerous contributions to ensure it has thrived. For more than a decade, he has served as a key faculty leader and as the director of non-invasive cardiology for our fellowship. To date, 14 physician learners have graduated from this program, with nine more currently in training.

During his time with The Wright Center, Dr. Rao has been honored by the students, residents and fellows he has taught cardiology, who have voted him Teacher of the Year on numerous occasions.

“Throughout my years studying with him, Dr. Rao has been amazing,” said Dr. Neil Patel, a third-year Cardiovascular Disease Fellow at The Wright Center. “He has always been very passionate about teaching and the specialty of cardiology. as well as the profession of medicine in general. Everyone in our fellowship so far, myself and previous graduates included, are now board-certified in echocardiography and nuclear cardiology, and we all credit those accomplishments to Dr Rao.”

“Dr. Rao has been a great mentor. His teaching skills, especially in echocardiography and nuclear cardiology, have been exemplary,” agreed fellow third-year Cardiovascular Disease Fellow Dr. Guarav Patel.

“Dr. Rao has been a true inspiration not only to Wright Center cardiology fellows, primary care residents, and medical students, but he has also positively influenced the careers of many local practicing physicians, myself included. He’s been an exemplary doctor, teacher and mentor, and his years of service have been a blessing to our community. We will all surely miss him,” shared Dr. Jignesh Sheth, Chief Medical Officer and a practicing internal medicine and addiction medicine physician for The Wright Center for Community Health.

“Physician learners and our community alike benefited from Dr. Rao’s decades of practice and his many contributions toward training the next generation of cardiologists, as well as other specialty and primary care physicians. I have been privileged to be his colleague, and wish him well,” said Dr. Samir B. Pancholy, Program Director for The Wright Center’s Cardiovascular Disease Fellowship.

“Teaching has been very rewarding, but the greatest satisfaction is knowing I did something good for the community,” Dr. Rao shared. “I have seen the commitment from Dr. Thomas-Hemak and The Wright Center to improve primary care and medical education in our community, especially when it comes to rural health, and I have appreciated the opportunity to be part of that.”

An acknowledgement celebration is planned for the future when a gathering to honor Dr. Rao will be COVID-19-safe.

A key component of the geriatric program is the Alzheimer’s and Dementia Clinic, which provides comprehensive evaluation and testing and is accessible no matter who the patient’s primary care doctor is. The Wright Center is one of only eight health systems across the country selected as an adopter of the innovative Alzheimer’s and Dementia Care Program created at the University of California, Los Angeles (UCLA).

“Our geriatric program was created to meet the need for specialized services that address the physical, mental and behavioral health challenges specific to seniors, especially as we experience an unprecedented growth rate in Pennsylvania’s aging population,” Lipinski said. “Countless families in Northeast Pennsylvania have benefited from this expert care already, which became even more critical as we navigated the challenges the pandemic presented for at-risk older adults, including isolation.”

Lipinski joined The Wright Center in July as the geriatric care manager, bringing decades of experience caring for patients with dementia, Alzheimer’s and Parkinson’s diseases to the role. She earned her nursing degree from Luzerne County Community College, and her bachelor’s degree in business and master’s degree in healthcare informatics from Misericordia University. She resides in Throop.

For information about The Wright Center’s geriatric services or to make an appointment, call 570-230-0019.

As Practice Managers, both Robinson and Georgetti will be responsible for the daily operations of their respective locations, including oversight of patient flow, staff and services. The Wilkes-Barre and Kingston practices are home to physicians and clinical staff who provide primary and preventive care for pediatric, adult and geriatric patients, including routine check-ups, sick visits, behavioral/mental health, and addiction and recovery services.

“Kimeth and Mary have proven themselves as reliable leaders who each represent the very best of The Wright Center’s core values, as they are exceptional team players who strive for excellence in service to our communities every day,” said Kathleen Barry, Deputy Chief Operating Officer of The Wright Center.